Our Privacy Policy underscores our commitment to protecting your personal information while using the Distribution 2020 - Richelieu Division website and ensuring a secure online order confirmation service.

By using our website, you agree to the collection and use of information as outlined in this Policy. If you do not agree, we kindly ask that you refrain from using our site.

Personal information collection
We collect personal information, including your name, address, contact details, and unique identifiers, when you open an account, apply for credit, or request access codes for placing orders on our site. This information is stored on our server for as long as your Distribution 2020 – Richelieu Division account remains active.

When confirming your order, you must provide certain credit card information. However, this information is solely used for pre-authorizing payment and is not stored on or transmitted to our server.

Knowledge and consent
At Distribution 2020 – Richelieu Division, we only collect personal information that you voluntarily provide. By submitting an account opening, credit application, or access code request, you consent to the use of your personal information for order confirmation, invoicing, and product delivery purposes. Any new use of your personal information will
require your consent.

Confidentiality and disclosure of your personal information
We respect the confidentiality of your personal information and provide access to this only to authorized personnel, representatives, agents, and suppliers. These service providers in turn are required to protect all personal information we disclose to them, and to comply with the general privacy principles set out in this policy. We do not disclose, exchange, rent, or sell your personal information without your prior consent, except in these specific circumstances:

• We may share your personal information with another company if there is a business deal involving the sale, merger, or transfer of Distribution 2020 – Richelieu Division or its assets. This ensures you can still access the same products and services through the new company.

• We may share your personal information if legally required or authorized by a court order, search warrant, subpoena, or law.
•  We reserve the right to disclose your personal information if it aids in collecting a debt owed to us by you.

Security Measures:
We utilize encryption methods using SSL to protect the transmission of personal information online to our server or financial institution for the purpose of issuing a payment pre-authorization number. This measure aims to protect information being read during online transfers. Access to saved personal information on our server is secured with access rights and passwords.

Collection Of Non-Personal Information:
Distribution 2020 – Richelieu Division consistently aims to enhance customer service and experience, which is why we periodically gather non-confidential and non-personal information, primarily from mouse and navigation activities on the website www.2020richelieu.com.

Third-Party Websites
This Policy applies only to activities on the Distribution 2020 – Richelieu Division website. We are not responsible for the privacy and security practices of third-party websites accessed through our site.

Policy Updates
We reserve the right to modify this Policy at any time without notice. The latest version of the Policy on our site will be considered in effect.

Revoking Consent
You have the right to revoke your consent at any time, subject to contractual or legal limitations. Please contact our Personal Information Protection Manager, Ms. Sylvie Landry at slandry@2020richelieu.com, to revoke consent.

Any Other Enquiries
For inquiries about our Privacy Policy, please contact our Personal Information Protection Manager, Ms. Sylvie Landry at slandry@2020richelieu.com.